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Contact us TEST SITEMAP UPDATE
General inquiries
If you are not certain where to direct your inquiry, please call or email our Vancouver office and we will assist you.
Toll free calling is available through Service BC. After dialing the appropriate number for your area (see below) request to be transferred to the Public Guardian and Trustee.
If calling from Vancouver – please use: 604-660-2421
If calling from Victoria – please use: 250-387-6121
All other areas of B.C. – please use: 1-800-663-7867
Visiting the PGT
The PGT has three office locations in Vancouver, Kelowna (Interior-North regional office) and Victoria (Vancouver Island regional office). For visitor and accessibility information, please visit PGT office visitor information.
Media inquiries
All media inquiries are handled by our communications team in Vancouver.
Email: mail@trustee.bc.ca
Complaints
The PGT addresses all client complaints raised by clients, their families, client appointed advocates or other individuals involved with clients. We work to continuously improve our services and support our staff to resolve concerns. See Making a Complaint process for instructions on how to file a complaint.
Adult Services
If you are worried about a vulnerable adult who may need assistance with decision making, our Assessment and Investigation Services team may be able to assist.
Email us
Email: AIS-PDS@trustee.bc.ca
Address
Greater Vancouver Regional Office
700-808 W Hastings Street
Vancouver, BC V6C 3L3
If you have questions about getting informed consent to provide treatment, the PGT can help with that. We can authorize others to act or step in and assist.
Email us
Email: AIS-PDS@trustee.bc.ca
Address
Greater Vancouver Regional Office
700-808 W Hastings Street
Vancouver, BC V6C 3L3
If you have a situation where a vulnerable adult needs to be admitted to a care facility but the person cannot provide consent, our Personal Decision Services team may be able to assist.
Email us
Email: AIS-PDS@trustee.bc.ca
Address
Greater Vancouver Regional Office
700-808 W Hastings Street
Vancouver, BC V6C 3L3
We act as committee of estate and/or person for incapable adults and, depending on where the person lives, we provide those services out of our Vancouver, Kelowna or Victoria office.
Email us
Email: sta@trustee.bc.ca
Call us
Greater Vancouver Regional Office phone: 604-775-1001
Vancouver Island Regional Office phone: 250-356-8160
Interior North Regional Office phone: 250-712-7576
Address
Greater Vancouver Regional Office
700-808 W Hastings Street
Vancouver, BC V6C 3L3
After an adult, for whom we were acting as committee of estate, dies or is found to be capable, or a private committee is appointed, our Estate Liaison department is responsible for ending our involvement and disbursing the adult's funds.
If you are a private committee and have questions or inquiries about your role, or how to submit your accounts, the Private Committee Services team can assist.
Email us
Email: PCSAdmin@trustee.bc.ca
Call us
Phone: 604-660-1500
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Email: GARS@trustee.bc.ca
Call us
Phone: 604-660-3040
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
Child and Youth Services
We manage the assets held in trust for children and youth under the age of 19.
Email us
Email: CYS@trustee.bc.ca
Call us
Phone: 604-775-3480
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
When a child/youth is in the permanent care of the Province , we protect their legal and financial interests. We also do this for children/youth in care of Indigenous Governing Bodies (IGBs) if they ask us to act.
Email us
Email: CYS@trustee.bc.ca
Call us
Phone: 604-775-3480
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
As per the Supreme Court Rules, you must give the PGT notice of your representation grant application where a child/youth is under 19 or where an adult is or may be mentally incapable.
Email us
Email: GARS@trustee.bc.ca
Call us
Phone: 604-660-3040
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
We receive proposed settlements, on behalf of children and youth (under the age of 19), and review them to make sure the child/youth is fairly compensated.
Email us
Email: CYSLegal@trustee.bc.ca
Call us
Phone: 604-660-3040
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
We conduct a number of reviews to protect the legal interests of children and youth under the age of 19.
Email us
Email: CYSLegal@trustee.bc.ca
Call us
Phone: 604-660-3040
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
Estate and Personal Trust Services
We administer the estates of deceased and missing persons.
Email us
Email: estates@trustee.bc.ca
Call us
Phone: 604-660-4444
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
If you want to create a trust, either through your will or a court order, we may agree to act as trustee. Contact us to find out if we will agree to act as your trustee.
Email us
Email: estates@trustee.bc.ca
Call us
Phone: 604-660-4444
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3
If you wish to name the PGT as executor, please contact us before you finalize your will. You can do so by contacting us by phone or email and asking to speak to the Manager, Quality Assurance.
Email us
Email: estates@trustee.bc.ca
Call us
Phone: 604-660-4444
Address
700-808 W Hastings Street
Vancouver, BC V6C 3L3